Hygia Nails & Spa - Los Altos, California

Bela Byfiore

I will always feel at home loved and feeling cared in this place. I can see the truly passion all the members have for their profession and they will always treat you like a princess 👸🏽 In my personal experience Nadya has been the only one creating my gorgeous and personalized acrylic nail, which I love with all my heart, she always goes beyond my imagination or wishes. She is pretty precise and detailed. & a huge plus is her beautiful soul and dedication for her profession. I will always recommend Hygia Home for any service you require. I always had a great experience and I’ve getting my nails done here for more than a year now 🤍 Gracias Familia Hygia.

Shabnam Parang

Have been going there and its predecessor pinkies for 20 years. Although they started out good, the manager Chung is rude, doesn't honor appointment times, and over time has been behaving more unprofessionally. With so many nail salons in the area, there are so many other good choices, than to waste time with a place doesn't value loyal return customers and management behaves poorly.

Jenny Chan

Terrible Experience at Hygia Nail Spa

I recently visited Hygia Nail Spa for a manicure, and I must say it was a truly disappointing experience. I had heard good things about this salon, but my visit left me feeling frustrated and dissatisfied. Here are the reasons why I would not recommend this place to anyone:

1. No Hospitality: To begin with, I was shocked that they didn't offer me even a glass of water during my appointment. It's a basic courtesy that most salons provide, and the lack of this small gesture made me feel unwelcome from the start.

2. Rough and Aggressive: The technician assigned to me was exceptionally rough and aggressive. Instead of providing a relaxing and pleasant experience, she displayed a complete lack of care and seemed more interested in rushing through the process. Her rough handling was uncomfortable and unnecessary.

3. Failure to Follow Instructions: Despite clearly communicating my desired nail design and guiding the technician throughout the appointment, the end result was a complete disappointment. My nails looked nothing like what I had shown her, and it was evident that she did not pay attention to my preferences. It was frustrating to have my requests disregarded, especially when I was actively providing guidance throughout.

4. Unprofessional Attitude: Throughout the appointment, the technician displayed a terrible attitude. She would get mad over the smallest things and made me feel like I was a burden. It's unprofessional to treat customers with annoyance and make them feel like their requests are a nuisance.

5. Poor Quality Work: The quality of the manicure was abysmal. I have uneven streaks of paint, uneven lengths and shapes, and even cuts on my cuticles. It is clear that the technician lacked the necessary skill and attention to detail to deliver a satisfactory result.

Overall, my experience at Hygia Nail Spa was far from enjoyable. The lack of hospitality, rough handling, failure to follow instructions, unprofessional attitude, and poor quality of work all contribute to my negative review. I strongly advise others to consider alternative nail salons that prioritize customer satisfaction and provide a more pleasant experience.

Cecile Cummings

Bright spot in my week is any trip to Hygia Nail Spa! They are so friendly, professional and welcoming! Frankly, I’m perplexed at some of these reviews. Maybe they have the wrong spa in mind? 🤷🏻‍♀️ My friend introduced my to this spa almost exactly 2 years ago today and I’ve gone back regularly ever since. They’re excellent at gel and regular mania and pedis and their massage service while you’re getting your mani/pedi’s is unparalleled. I booked a mani/pedi with massage a couple days after my mother passed away. ❤️‍🩹They were so compassionate and nurturing. It was the perfect spot for me to be in at a time when I really needed extra care and comfort. Thank you for all you do Hygia staff!

Yuki Huang

My mom and I have been coming to Hygia for a few years now and the service has always been exceptional. We usually always get the basic manicure and the deluxe pedicure and they always take care of us so well! All the nail techs are so sweet and give great attention to detail from start to finish. Also, pricing is very reasonable for this area! Even at times when I’ve been clumsy and messed up my polish while it was drying, they’ve been super attentive in offering to fix it right away. You can just tell that they care about their customers and how well of a device they’re providing. Would definitely recommend going if you haven’t already!

Jared Zimmerman

Nice staff and did a good job on our toe nails. Clean and comfortable, staff was nice and didn't make us wait to long to get started.

Kerry B

Was given a gift card from work and decided use it for a pedicure for my upcoming trip to Walt Disney World. So pleased with Chun's skills to paint Donald Duck on my toes. Thank you for continuing my love of Disney!!

Ellie Laufer

This is such a lovely place to come get a pedicure. I love the space and the ladies are always so kind, professional and skilled.