H & H Shoe Repair & Pedorthic - Raleigh, North Carolina

D W.

The last of a dying breed. Solid prices and real repair work. Took my wife's boots to two other "shoe repair places" and got turned away from basic shoe maintenance. Walked in here and instantly realized I was dealing with a true professional.

Knowledgeable and efficient, Troy was able to quickly access what repairs needed to be done, and at a fair price.

If you're looking for a real cobbler, this is the place.

Sabrina L.

It’s really nice to have a trustworthy shoe repair team in the village district that are locally owned. Im not sure the receptionist’s name but she has been so so helpful in helping me understand what is needed to resole my Birkenstock sandals. They are honest and do quality work. Repair instead of replace!

Chris S.

My resole of some Clarks cost 30% more than a new pair of the same shoes. Technically they did what I asked, but I won't make that mistake again.

Tessa H.

My wedding shoes are ruined!
Chose this place after reading all the good reviews. I took my wedding shoes here to get them dyed the color of my bridesmaids dresses. I'm so extremely disappointed with the results and service. Granted, they were ivory, not white, so I wasn't expecting perfect, but when I bring my shoes in with the swatch and you tell me it can be done, I expect a good job.... especially for the shoes I'm wearing on my wedding day!
The dye job is so terrible it's embarrassing. I can't wear them on my wedding day, and have pictures taken of them! The dye is darker in areas on the bow... Which is front and center, a focal point of the shoes, it makes the shoes look dirty. Some areas are barely dyed, and still look White. I was so disappointed when I got these back, and I even expressed this and told the girl "I can't wear these for my wedding, these look awful". She just shrugged and basically told me if I want to find another pair that is actually white "she'd probably work with me on the price". I'm sorry...What makes you think I'd come back after my wedding shoes were already ruined, and pay again!! It wouldn't be so bad if the lady would have come out and talked to me and told me what to expect, but she didn't.. nobody did. All I got was a simple "yep she can do it", and I was so thrilled to hear it could be done. I most likely would not have opted to get them dyed if someone had come out and talked to me - letting me know they could possibly be ruined. I was already on the fence about not dying them as it was. So upsetting! I cannot even begin to express my disappointment. As if planning a wedding isn't stressful enough! Now I have to find another pair of shoes bc these aren't even in stock in my size anymore, and it took me MONTHS just to settle on these shoes. I can't even find these in my size and the right color anywhere now, they are sold out!

stephanie S.

Just had orthotics made here and they did a wonderful job! Excellent service, knowledge, and customer service.

LeighAnn C.

My daughter was excepted into a military college that required her to wear a specific style of dress shoe, she has extremely narrow feet and no matter what we did we could not get the shoe to fit her foot. We came to H&H shoe repair with the hopes that they could either fix the shoe or help us with inserts or some guidance as to how to make the shoe fit her foot better. The gentleman that helped us (I don’t remember his name) was amazing he gave us better inserts and a few tips on how to make the shoe tighter and fit her foot better. If you have any problems with how your shoes fit your feet this is the place to come. Very knowledgeable and helpful!

Samantha

I need the bottoms of my shoes built up, and a physical therapist recommended I go here. They have now worked on 3 pairs for me. For what I need, it's $50/shoe, and it usually takes them less than a week. It's not the finest craftsmanship or most excellent customer service, as none of the employees have said anything to me other than about the transaction, but they get the job done. My shoes have held up as much as expected over time, so I don't have any horror stories. However, I'd be willing to go elsewhere if it were more affordable or similarly priced with more personable service.

Nan

This place is the best!! I took my favorite pair of boots in and they fixed them like new. My zipper was off track and I was afraid they couldn't be fixed. It had come off track because the zipper was missing teeth and was also bent. They were so nice in telling me that this happens from time to time and usually it's just a matter of replacing the slide. I didn't want to be without my boots since they are my favorite and they said as long as they have the slide in stock it would take about a week. I picked them up in a week and was so happy with the job they did and the cost was very reasonable. I would definitely recommend this shop. The staff was very friendly and informative. I felt very comfortable leaving my favorite pair of boots.